Return, Refund & Exchange Policy – Savayah

At Savayah, we want you to love every purchase. If something isn’t right, we’re here to help with a simple and transparent return, refund and exchange process.

Return Eligibility

We accept returns within 7 days of delivery, subject to the following conditions:

• Product must be unused, unwashed, unworn, and in original condition.

• Original tags must be attached.

• Product must be returned in original packaging.

Returns Will Not Be Accepted For:

• Used or worn products

• Washed products

• Damaged items after delivery

• Products with removed tags

• Altered products

• Final sale/clearance products (if applicable)

Exchange Policy

We offer easy exchanges for eligible orders.

Exchange Eligibility

Exchanges can be requested within 7 days of delivery for:

• Size issues

• Defective or damaged products

• Wrong item received

Exchange Conditions

• Product must be unused, unwashed, unworn and with original tags intact.

• Exchange is subject to product availability.

• If the requested size/product is unavailable, store credit or refund may be offered at Savayah’s discretion.

Exchange Shipping

For Damaged/Incorrect Products

• We will arrange return pickup or provide a prepaid shipping label at no extra cost.

For Size Exchange / Other Reasons

• Customers may be required to bear shipping charges for exchange shipments (if applicable).

Exchange Process

To request an exchange, contact us with:

• Order Number

• Reason for exchange

• Preferred size/product (if applicable)

• Clear product images (if damaged/incorrect item)

Contact to initiate exchange:
📞 9953705507
📧 Savayahindia@gmail.com

How to Initiate a Return

To start a return, please contact our support team.

Phone: 9953705507
Email: Savayahindia@gmail.com

Please include:

• Your Order Number

• Reason for return

• Clear images of the product

Kindly give us a call to initiate the return.

Return Shipping & Labels

Damaged, Defective or Incorrect Products

If you receive a defective or wrong item, notify us within 7 days.

• Prepaid return shipping label provided at no cost.

Customer Remorse Returns

For returns requested for any other reason:

• Customer is responsible for arranging and paying return shipping costs.

Fees & Charges

Restocking Fee: ₹0.00
We do not charge any restocking fee.

Return Shipping Charges:

• Free for damaged/defective/wrong products

• Actual shipping charges apply for other returns

Refund Process

Once your return is received and inspected (usually within 2 business days of arrival), we will notify you regarding approval or rejection.

Refund Timeline

Approved refunds are processed within 7 business days.

Refund Method

Refunds are issued automatically to your original payment method.
Banks or credit card providers may take additional time to post the refund.

Order Cancellation

Orders can be cancelled only before dispatch.
Once shipped, orders cannot be cancelled and will fall under the return policy.

Need Help?

For returns, refunds or exchanges, contact:

Savayah Support
📧 Savayahindia@gmail.com
📞 9953705507

Your satisfaction matters to us, and we’re always here to help.