Terms of service

Terms of Service – Savayah

Last Updated: 27-04-2026

Welcome to Savayah. By accessing our website, placing an order, or using our services, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental/guardian supervision.

  • The information provided by you is accurate and complete.

  • You will use this website only for lawful purposes.

Savayah reserves the right to update, modify or replace these Terms at any time without prior notice.

2. Products & Pricing

We strive to ensure all product details, descriptions, images and prices are accurate. However:

  • Minor variations in color may occur due to screen settings and photography.

  • Prices are subject to change without notice.

  • We reserve the right to modify or discontinue products at any time.

We may cancel orders due to pricing errors, stock issues, suspected fraud, or other unforeseen circumstances.

3. Orders & Acceptance

Placing an order does not guarantee acceptance.

An order is confirmed only after successful processing and dispatch confirmation.

Savayah reserves the right to refuse or cancel any order at our discretion, including but not limited to:

  • Suspected fraudulent transactions

  • Incorrect pricing or product information

  • Unavailability of stock

  • Orders flagged for security reasons

4. Payments

We accept secure online payments through available payment methods displayed at checkout.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) in selected serviceable areas only.

Please note:

  • COD availability is subject to pincode eligibility.

  • Savayah reserves the right to disable COD for certain orders, products or locations.

  • Repeated refusal of COD orders may lead to restriction of future COD access.

5. Shipping & Delivery

Estimated delivery timelines are indicative and may vary due to logistics, weather, or other external factors.

Savayah is not liable for delays caused by courier partners or circumstances beyond our control.

Please ensure shipping details entered at checkout are accurate. We are not responsible for delays or losses due to incorrect address details provided by customers.

6. Returns, Refunds & Exchanges

Returns, refunds and exchanges are governed by our Return, Refund & Exchange Policy.

Products that are used, washed, damaged after delivery, or returned without tags are not eligible for return or refund.

7. User Responsibilities

You agree not to:

  • Use the website for unlawful activities

  • Attempt unauthorized access to our systems

  • Upload malicious code, spam or harmful material

  • Misuse promotions, discounts or referral offers

  • Place fake or fraudulent orders

Violation may result in suspension or termination of access.

8. Intellectual Property

All content on this website including:

  • Logos

  • Designs

  • Product images

  • Text

  • Graphics

  • Branding assets

are the property of Savayah and may not be copied, reproduced, distributed or used without written permission.

9. Product Availability

All products are subject to availability.

Adding a product to cart does not reserve inventory. Products may sell out before order confirmation.

10. Limitation of Liability

Savayah shall not be liable for any indirect, incidental or consequential damages arising from:

  • Use of the website

  • Product use or misuse

  • Delivery delays

  • Service interruptions

  • Technical errors

Our liability, where applicable, shall not exceed the amount paid for the purchased product.

11. Promotional Offers

Discounts, offers and promotional campaigns:

  • May have limited validity

  • Cannot be combined unless specified

  • May be modified or withdrawn without prior notice

Savayah reserves the right to cancel misuse of promotional offers.

12. Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you consent to collection and use of information as outlined therein.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to jurisdiction of courts in New Delhi, India.

14. Contact Information

For any questions regarding these Terms, contact us:

Savayah
📧 Email: Savayahindia@gmail.com
📞 Phone: 9953705507

By using this website and placing an order, you acknowledge that you have read, understood and agreed to these Terms of Service.